KingPavonini® Adjustable Leg Elevation Pillows for Swelling
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- Regular price
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Return & Refund Policy
We have a 30-day return policy, which means you have 30 days to request a return after you receive the item.
You can cancel an order before it ships. However, once an order has shipped, it cannot be canceled. If you still wish to return the package, please contact us after receiving the package and we will guide you through the return process. Order cancellation does not require any liquidated damages.
Damaged or Incorrect Goods
Kindly inspect your order upon receipt. In the event of defective, damaged, or incorrect items, please reach out to us immediately, accompanied by relevant photos. We will assess the situation and collaborate with you on resolution options, which may encompass, but are not limited to, partial refunds, exchanges, or re-shipments.
To be eligible for a return, your item must be in the same condition as you received it, unworn or unused, with tags attached, and in its original packaging. You will also need a receipt or proof of purchase.
Cases where Returns Are Not Accepted
(1) Affecting Subsequent Resale
For returned items, they must be free from any damage or conditions that could affect our ability to resell them. Otherwise, we cannot accept the return.
(2) Non-Returnable Items
Certain types of items are ineligible for returns, such as perishable goods (e.g., food, flowers, or plants), customized products (e.g., special orders or personalized items), and personal care items (e.g., beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. If you have any questions or concerns regarding specific items, please don't hesitate to reach out to us.
To initiate a return, you can contact us at email@example.com. Upon acceptance of your return, we will provide you with a return shipping label containing instructions on how and where to send the package. Items returned to us without prior authorization for return will not be accepted. (Please do not ship to the original address.) After sending the package, kindly furnish us with the tracking number and carrier details for seamless tracking and timely receipt.
Contact information: firstname.lastname@example.org , +8618137378000
Address: Henan Huanzhong Network Technology Co., LTD., 1204, Building A, Hanhaibeijin, North third Ring Road , Wenhua Road, Zhengzhou, Henan, China 450000
（Note: Please contact the Customer Service Center before returning a product）
Due to varying product prices, we typically do not facilitate direct exchanges. If you wish to switch to a different item, kindly initiate a return for the unwanted product and proceed to place a new order for the desired item.
Return Shipping and Other Fees
We do not impose any return handling fees.  In cases of product quality issues rendering the item unusable, wrong product shipments, or discrepancies from the product details page, both return shipping and reshipment costs are covered by us.  If the customer selects an incorrect size or for reasons attributed to their own choices, including but not limited to no longer needing or disliking the product, the customer is responsible for the round-trip shipping fees.
Upon receiving and inspecting your return, we will notify you and confirm whether the refund has been approved. If the returned product is deemed unsuitable for resale due to damage, a refund may not be approved, and we can return the product to you upon payment of shipping fees. If approved, we will initiate a refund to your original payment method, and the refund processing time will not exceed 30 days from the date we receive the returned goods.
If you have any questions, please contact our customer service center: email@example.com
Shipping & Delivery
Currently, we can only offer shipping services to the United States and Canada. Unfortunately, we are unable to deliver to Hawaii and Puerto Rico. We apologize for any inconvenience this may cause.
Upon successful payment, it takes 1-2 working days to process the shipment. After the shipment is processed, the package will be delivered to your doorstep within working 4-5 days.
All products under the Kingpavonini brand are eligible for free shipping, with no additional postage charges.
We operate multiple warehouses in the United States and follow the principle of shipping from the nearest warehouse.
We do not charge any taxes.
KingPavonini cooperates with multiple express companies such as USPS and Amazon Logistics to ensure timely delivery. KingPavonini will provide customers with a tracking number and link for each order to ensure you always know the status of your order.
Force Majeure Disclaimer:
In the event of delivery delays caused by unforeseeable circumstances, we kindly ask for your understanding. We are ready to address such situations through email communication and will strive to provide assistance.
If you have any inquiries, please feel free to contact our customer service center:firstname.lastname@example.org
- Height-Adjustable Leg Wedge Pillow: We designed the legs pillow to be adjustable so that you can choose the suitable elevating height for your height. Plus you can add the bottom layer when sitting and remove the bottom layer when lying down, always keeping your legs at a comfortable height. The bottom piece and the main part are connected together by Velcros, easy to remove and reinstall.
- CertiPUR-US Certified Memory Foam: The top layer of the wedge pillow is filled with gel memory foam, keeping cool and dry even with prolonged use. The bottom two layers are filled with high-density foam, soft but supportive, never deform after long-term use. CertiPUR-US certified memory foam is healthier for daily use on bed or couch.
- Multipurpose Ergonomic Leg Rest Pillow: The both legs pillow is designed with a perfect incline to fit the contour of the legs. The top plane is wide enough to support your both legs without sliding off. Perfect for elevating your legs when resting, watching TV, reading and sleeping, improving blood circulation, reducing legs pressure, lower back pain and sciatica pain.
- Breathable & Luxury Jacquard Cover: The new stylish jacquard fabric, certified by OEKO-TEK Standard 100, is breathable and healthy, which will not cause sweat even in the hot summer. Compared with other ordinary white jacquard fabric, our upgraded cover is not easy to wear and get dirty. The large U-shaped opening zipper makes it easy to remove the cover for machine washing.
- Multiple Handle and Non-slip Design: Two handles on the front of the leg pillow make it easier to pull and adjust it to a comfortable position, and the side two handle is for carrying around. The bottom of the wedge pillow cover is designed with non-slip silicone particles to prevent the leg pillows from moving during use. KingPavonini well-designed leg pillows make thoughtful gifts for your family and friends.